Emergency Notification, Mass Communication & Crisis Management Blog

Mass Notification Systems for Non-Emergency Use

Posted by ERMS Corporation on Fri, Jul 07, 2017

Mass Notification Systems (MNS) are no longer just for emergencies. Business operations and citizen communication are perfect for secure and inclusive mass notification

Emergency Mass Notification Systems (EMNS) are essential for communicating to large audiences during and after a crisis. However, there is no reason they cannot also be used for regular mass communication. While not ideal – and sometimes prohibited – for marketing purposes, an EMNS can help provide a single system and interface for organizations to communicate many different types of messages.

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Increasing Occurrence of Natural Disasters Highlight the Need for Business and Community Emergency Mass Notification

Posted by ERMS Corporation on Mon, May 15, 2017

Spring 2017, floods have caused devastation across Canada. The damage is extensive, and water levels in some areas reached unprecedented heights. Communities all across Canada and especially in British Columbia’s Interior, the Ottawa Valley in Ontario, and over 170 communities in Quebec were on high alert, as the rain poured if for days. Thousands of people were evacuated, and the list of road closures was incredibly long. The hashtag #flooding2017 was and is trending, full of distressing images and stories. 

 

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Severe weather and its increasing impact on business continuity

Posted by ERMS Corporation on Thu, Apr 13, 2017

In the last century, there has been a marked increase not only in the number of natural disasters but in their total damage costs. Whether these are the result of human activity, climate change and global warming or a normal shift in the planet’s evolution is still debated. Regardless, there is little doubt that organizations must deal with the consequences that these natural incidents have on day-to-day operations and most importantly, on the safety of their employees.

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Bomb Scare at Concordia. Emergency Mass Notification Done Right.

Posted by ERMS Corporation on Fri, Mar 03, 2017

Thankfully, there were no bombs, and no one was hurt. But no one knew that when the threat was first identified.

When instructed by police, Concordia University was able to use their emergency mass notification to rapidly deploy messages via desktop, digital screens and text messaging to evacuate three buildings in an effort to keep students, staff, and visitors safe from harm.

 

 

 

 

 

(Image Source: Twitter @TariqYusufzai)

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ERMS Customer Retention Rate Blows Away the Competition

Posted by ERMS Corporation on Fri, Dec 09, 2016

In a large organization, choosing a provider for a mass communication tool, or any other solution for that matter, is not a simple task. Often times, there is a bidding process where vendors respond to a Request for Proposals. Now, producing the RFP in the first place is extremely complex. You have to factor in all the possible functionalities the solution should have for any possible disaster scenario you can conceive. And even when this comprehensive and exhaustive list is on put paper, there is still crucial information that can’t truly be captured. Often, it’s these details that make all the difference between a vendor that you keep and one that you want to get rid of.

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Four keys to emergency crisis communication

Posted by ERMS Corporation on Wed, Jun 15, 2016

Emergency Mass Notification systems help communication teams proactively manage public relations crises

Social media has created a need for real-time information, as a result when a crisis happens it is imperative that organizations respond quickly. Cision Canada recently published a blog outlining the four keys to emergency crisis communications.

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Canadian and U.S. officials work together to improve cross-border communications for emergency response

Posted by ERMS Corporation on Mon, Jun 06, 2016

CAUSE IV helps emergency management officials and responders communicate and exchange information more efficiently

The Canadian government announces the fourth installment of the Canada-U.S. Enhancement Resiliency Experiment, known as CAUSE IV, which occurred in April of this year.

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How social media became the unofficial emergency notification system for the Fort McMurray fires

Posted by ERMS Corporation on Mon, May 09, 2016

More and more people turn to social media for crisis communication

As recently reported by the Edmonton Sun, social media became the unofficial emergency broadcast system of the Fort McMurray fires.  During and after the evacuation, when even the radio stations went silent, citizens fleeing the fires as well as people wanting to know more about the fires scanned social media for news during the crisis.

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Have you promoted your emergency mass notification system? You should.

Posted by ERMS Corporation on Tue, May 12, 2015

As a business continuity or disaster recovery professional you’ve probably put in a lot of effort setting up your emergency mass notification system. You’ve likely already:

  • Determined the different user types your system will support as well what security/permissions each user type will have.
  • Confirmed how to get your user/stakeholder information into the system...either via upload, integration with another software platform, or via self-registration of your users.
  • Set-up user groups, uploaded important crisis communication related documents.
  • Linked your ENS with the appropriate social media accounts
  • Integrated your ENS with various external notification devices such as digital displays, sirens, and desktop disruption.
  • Developed notification templates.
  • Tested the system, and more.

But did you promote the new “service” your organization is providing to the stakeholders in your database? Did you build enthusiasm and buy-in from your stakeholders?

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10 Benefits of Emergency Notification & Mass Communication Systems

Posted by ERMS Corporation on Wed, Apr 08, 2015

ERMS had a great quarter! With an increased demand we have been busy. Busy training new customers and helping them implement their new system. Just how busy? VERY! Our quarterly sales results were almost 50% above target.

Some of our newest customers include: Canadian Red Cross, Desjardin, Intact Insurance, Simon Fraser University, Worker’s Compensation Board of Manitoba (WCB), British Columbia Emergency Management (EMBC), the City of Cambridge, Canadian Federal Government (Shared Services), Independence Bank, Jewish General Hospital, and many more.

Why the increased demand? We believe it’s because more and more organizations are starting to understand the value and benefits of emergency and crisis mass communication solutions. Our new, and existing customers, benefit in many ways when they implement an emergency mass notification system (EMNS). Some of those benefits include:

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